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Dr Richard Brooks | Dr Joanne Freeman

And Colleagues

Lorraine McTernan
Lorraine McTernan


Clinic Reception Manager 

Lorraine has worked with Fiona McMichen and Richard Brooks for many years and she was thrilled to be involved with The Tanshire Clinic from the very beginning.


She is most likely to be the first person you speak with when contacting the Clinic. Her background has always been in customer service and she spent much of her early working life with British Telecom, before moving into Dentistry. She has travelled with Fiona to the USA on several occasions to attend Dental Conferences in order to improve her skills and experience.

Lorraine has always enjoyed helping people and her favourite saying, from The A Team, is that she "Loves it when a plan comes together!"

In her spare time Lorraine enjoys socialising with friends and family, eating out and enjoying the great outdoors. Her real passion is her horse Prince (do not mention this to her cat), and when the weather permits, she enjoys being able to ride out over all the fabulous local countryside.  

Jo Heard
Jo Heard
NEBDN, GDC No. 165747


Dental Nurse

Jo qualified as a Registered Dental Nurse in 1995 whilst living in Leeds, and began working with Fiona McMichen in 1996 having moved back to Hampshire. She then joined Richard Brooks later that year, and has assisted him in all aspects of Dentistry ever since. In fact Jo has only had two brief spells away and that was during maternity leave with her two daughters.

Jo has attended Dental Courses in the USA on many occasions in order to improve her skills and experience as a Restorative Dental Nurse.

Jo enjoys helping and working with people and this can be seen in that she is also a qualified Fitness and Pilates Instructor and teaches classes throughout the week alongside working at the Tanshire Clinic. 

Amanda Kelly RDN, GDC No. 142781

Dental Nurse and Admin Support

Mandy joined the Tanshire Clinic when it first opened in 2011.  She completed her training and qualified with the Royal Army Dental Corps in 1988, gaining her qualification in Dental Sedation Nursing in 2012.

Mandy assists both clinically and at reception and loves the ethos of The Tanshire Clinic and working alongside the friendly staff.  She is dedicated to providing the best level of care and treatment for our patients.

Mandy enjoys exercise classes, meeting up with friends and family and walking her dog.



Zareen Elleby
Dip dent Therapy RCS Eng, Dip Dent Hygiene RCS Eng, GDC No. 185810


Dental Hygienist and Therapist

Zareen graduated from the prestigious Eastman Dental Institute in 2010 as a Dental Hygienist and Therapist. She is also trained in radiography and the provision of inhalation sedation.

As a Therapist, Zareen loves treating children, carrying out all aspects of Therapy including the placement of fillings.She is naturally empathetic and caring in dealing with anxious patients through her skills in behavioural management, applying this to wide variety of situations for both adults and children, as she believes that a pleasant dental experience will have positive life long benefits.

Zareen has a vast experience in customer care, having spent her early years working for Microsoft, and she uses this to compliment her Dental Hygiene therapy to tailor individual Oral Health Programmes to meet her patient's needs. 

In her spare time she enjoys playing tennis, the gym and walking her boisterous dog.



Julie Benn
CEB Cert in Dental Hygiene GDC No. 3487


Dental Hygienist

Julie graduated from Guys Dental Hospital in 1988 and consequently has a wealth of experience as a dental hygienist. She has worked alongside Richard, Fiona for over 17 years. 

Julie is a dedicated hygienist, she is incredibly gentle, very caring and is always concerned to do what is right for all of her patients, many of whom have become friends over the years.

Julie enjoys attending various courses in order to keep up to date with the latest developments and techniques as part of her continuing professional develpment.

Julie lives locally with her husband and two children who are both currently at university.  She spends her spare time painting and taking her dog on long walks.

Kim Davison NEBDN, Cert RAD, Cert Ortho GDC No: 107252

Dental Nurse and Admin Support

Kim has been a qualified dental nurse since 1999, she obtained her radiography certificate in 2001 with the update in 3D CBCT in 2017, and her orthodontic certificate in 2005.  Kim has worked in all aspects of dentistry for many years, including Endodontics, Orthodontics, Periodontics and Implantology. Her specialist interests are Endodontics and Orthodontics. She has been out to the USA on training courses to expand her knowledge. Kim occasionally assists Lorraine at the front desk.  In her spare time she enjoys running, watching ice hockey and looking after her two cats.